We ship for FREE on all orders over $50 within continental US.

For Alaska, Hawaii, and Puerto Rico, as well as orders to Canada, please add the product into your cart and proceed through checkout. Your shipping estimates will be shown prior to completing the purchase.

Upon payment confirmation, we will typically ship out your order within 1-3 business days. Normal transit time within the continental US is between 3-7 business days.

If you need your order fast, we offer expedited shipping options at checkout.

COVID-19 Update

*** We appreciate your order and your patience during this difficult time! ***

Please know the health and safety of our customers and employees is extremely important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order is experiencing processing delays coupled with universal shipping delays with our carriers. Please allow 7-10 business days for order processing. Transit time is dependent on carrier congestion or delays in certain regions, please refer to your tracking information for the most recent updates. That being said, if you need to expedite your order, please reach out to our Customer Service Department for further assistance. Once your order ships from our warehouse, you will receive a shipment notification email with tracking information. Thank you and stay safe!

***COVID-19 Update: We are open by appointment only, for the safety of our staff. If you wish to will call your order from our Irvine location, please contact us to arrange for an appointment. ***

Irvine Showroom:
18007 Sky Park Circle, Unit C,
Irvine, CA, 92614

Vancouver (Canada) Showroom:
130 - 4231 Hazelbridge Way,
Richmond, British Columbia V6X3L7

Absolutely Yes!

All of our products are covered by a 1 Year Manufacturer's Warranty. At uKnead, customer service is our upmost priority. For warranty processing, please contact our Support Department.

Please contact our Customer Service team within 24 hours of placing your order. Otherwise there is a possibility we might have processed and shipped out your order already.

Whenever a product is shipped across the border, it may be subject to customs clearance procedures, which may cause delays beyond the average delivery time estimates. Your order may also be subject to import duty and sales tax. In the case a product is charged duty and taxes, the amount will be based on the shipment's declared value.

The good news is, we are able to ship out of our Vancouver warehouse to avoid customs fees. This applies to certain products as not all are available in our Canadian division, please check with Customer Service to confirm.

Once your order is shipped, you will receive an email with a tracking link. Please allow 24-48hrs for the link to update. During peak season, it may take longer than usual for the tracking information to populate.

Simply send us an inquiry via our Contact Us page here or email us at support@ukneadhealth.com.

Our helpful customer service team will help you resolve the issue as soon as we can! To speed up the process, please also include your order number, your full name, shipping address, image of the product you received, and the issue with your order.

Please allow 1-3 working days for us to reply to your message, as we're usually off on the weekends to spend quality time with our families. ***Note: Due to COVID-19, current reply timeframe is longer than usual, please be patient with us, we promise we will get back to you as soon as we can***

If it's been more than 24-48hrs and the tracking link is still not displaying any updates, please contact us here. Our friendly customer service agents will assist with your tracking request.

Of course! Please email us at wholesale@ukneadhealth.com and our wholesale account manager will be in contact with more details on setting up a distributor/affiliator account.

We ship for FREE on all orders over $50 within continental US.

For Alaska, Hawaii, and Puerto Rico, as well as orders to Canada, please add the product into your cart and proceed through checkout. Your shipping estimates will be shown prior to completing the purchase.

Upon payment confirmation, we will typically ship out your order within 1-3 business days. Normal transit time within the continental US is between 3-7 business days.

If you need your order fast, we offer expedited shipping options at checkout.

COVID-19 Update

*** We appreciate your order and your patience during this difficult time! ***

Please know the health and safety of our customers and employees is extremely important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order is experiencing processing delays coupled with universal shipping delays with our carriers. Please allow 7-10 business days for order processing. Transit time is dependent on carrier congestion or delays in certain regions, please refer to your tracking information for the most recent updates. That being said, if you need to expedite your order, please reach out to our Customer Service Department for further assistance. Once your order ships from our warehouse, you will receive a shipment notification email with tracking information. Thank you and stay safe!

***COVID-19 Update: We are open by appointment only, for the safety of our staff. If you wish to will call your order from our Irvine location, please contact us to arrange for an appointment. ***

Irvine Showroom:
18007 Sky Park Circle, Unit C, Irvine, CA, 92614

Vancouver (Canada) Showroom:

#130-4231 Hazelbridge Way, Richmond, BC, V6X3L7

Absolutely Yes!

All of our products are covered by a 1 Year Manufacturer's Warranty. At uKnead, customer service is our upmost priority. For warranty processing, please contact our Support Department.

Please contact our Customer Service team within 24 hours of placing your order. Otherwise there is a possibility we might have processed and shipped out your order already.

Whenever a product is shipped across the border, your order may be subject to customs clearance procedures, which may cause delays beyond the average delivery time estimates; at the same time, your order may also be subject to import duties and taxes assessment. However, this custom clearance procedure does not happen to every single package and is done randomly by the border control.

In the case when a product is being charged with import tax or custom fee, the amount will be based on the product's declared value.  

Once your order is shipped, you will receive an email with a tracking link. Please allow 24-48hrs for the link to update. During peak season, it may take longer than usual for the tracking information to populate.

Simply send us an inquiry via our Contact Us page here or email us at support@ukneadhealth.com.

Our helpful customer service team will help you resolve the issue as soon as we see your request!

To speed up the process, please also include your order number, your full name, shipping address, image of the product you received and the issue with your order.

If you've waited for 12 hours and the tracking link is still not providing any package tracking information, please contact us here. Our friendly customer service agents will be able to help look into the shipping issue for you.

We are more than happy to work with anyone who would like to sell our product! You can always email us at wholesale@ukneadhealth.com and our wholesale account manager can get your business account setup.

We ship for FREE on all orders over $50 within continental US.

For Alaska, Hawaii, and Puerto Rico, as well as orders to Canada, please add the product into your cart and proceed through checkout. Your shipping estimates will be shown prior to completing the purchase.

Upon payment confirmation, we will typically ship out your order within 1-3 business days. Normal transit time within the continental US is between 3-7 business days.

If you need your order fast, we offer expedited shipping options at checkout.

COVID-19 Update

*** We appreciate your order and your patience during this difficult time! ***

Please know the health and safety of our customers and employees is extremely important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order is experiencing processing delays coupled with universal shipping delays with our carriers. Please allow 7-10 business days for order processing. Transit time is dependent on carrier congestion or delays in certain regions, please refer to your tracking information for the most recent updates. That being said, if you need to expedite your order, please reach out to our Customer Service Department for further assistance. Once your order ships from our warehouse, you will receive a shipment notification email with tracking information. Thank you and stay safe!

***COVID-19 Update: We are open by appointment only, for the safety of our staff. If you wish to will call your order from our Irvine location, please contact us to arrange for an appointment. ***

Irvine Showroom:
18007 Sky Park Circle, Unit C, Irvine, CA, 92614

Vancouver (Canada) Showroom:
#130-4231 Hazelbridge Way, Richmond, BC, V6X3L7

Absolutely Yes!

All of our products are covered by a 1 Year Manufacturer's Warranty. At uKnead, customer service is our upmost priority. For warranty processing, please contact our Support Department.

Please contact our Customer Service team within 24 hours of placing your order. Otherwise there is a possibility we might have processed and shipped out your order already.

Whenever a product is shipped across the border, your order may be subject to customs clearance procedures, which may cause delays beyond the average delivery time estimates; at the same time, your order may also be subject to import duties and taxes assessment. However, this custom clearance procedure does not happen to every single package and is done randomly by the border control.

In the case when a product is being charged with import tax or custom fee, the amount will be based on the product's declared value.  

Once your order is shipped, you will receive an email with a tracking link. Please allow 24-48hrs for the link to update. During peak season, it may take longer than usual for the tracking information to populate.

Simply send us an inquiry via our Contact Us page here or email us at support@ukneadhealth.com.

Our helpful customer service team will help you resolve the issue as soon as we see your request!

To speed up the process, please also include your order number, your full name, shipping address, image of the product you received and the issue with your order.

If you've waited for 12 hours and the tracking link is still not providing any package tracking information, please contact us here. Our friendly customer service agents will be able to help look into the shipping issue for you.

We are more than happy to work with anyone who would like to sell our product! You can always email us at wholesale@ukneadhealth.com and our wholesale account manager can get your business account setup.